Selasa, 11 November 2014

Task 2: English Business

Name    : Apreza Purnama
NPM      : 21111004
Class      : 4KB05
Subject : English Business

TASK 2
1.   Inquiry Letter
Inquiry Letter introduces the organization and allows the donor to contribute before committing to a proposal.

A letter of inquiry follows a very standard format. The first paragraph introduces the organization and proceeds to define the organization's mission statement. After that, the letter describes how the organization plans to use the funds it raises and its methodology for using the funds. The letter closes after summarizing the points it has made. Generally, the potential donor, agency or foundation granting the funds has strict requirements, such as page length and format, for letters of inquiry.

·        Example
North Lumbu 1B Road
Bekasi, 17116
+622182407759

November 11th 2014

Apreza Purnama
Marketing Computer
EFTG Industries
Wall St.
Washington, 27164

Dear Mr. Anderson:

Perhaps you are seeking an addition to your marketing team. A new person can provide innovative approaches to the challenges of marketing. I am an innovator of new ideas, an excellent communicator with buyers, and have a demonstrated history of marketing success.

Presently, I am marketing computer products for a major supplier using television, radio and news advertising. I have a reputation for putting forth the effort required to make a project succeed.

Enclosed is my resume for your review and consideration. EFTG Industries has a reputation for excellence. I would like to use my talents to market your quality line of technical products. I will call you to further discuss my talents and how I can benefit your company. If you prefer, you may reach me in the evenings at (021) 8240-7759.

Thank you for your time. I look forward to meeting you.

Sincerely,


Apreza Purnama
2.   Order Letter
Order letter is business letter which is prepared to give the order of products and some other things from one company to another company. The required products and demanding services will be written in this order letter.

·        Example

To,
Sam D’silva
Sales Department
JBC Group
45 Prism Building
Chicago

Date: January 24 2012

Dear Sir,
Subject: Purchase order for Dinner Set
I, Apreza Purnama, am writing this letter to you for placing a purchase order. I would like to share that we have gone through the designs of various dinner sets shared on your company’s website and are quite impressed by your work.
Though it was difficult to choose the best one, however we have short listed Dinner Set No. 23 as it has appealed us over the rest. We tried looking for the option of purchasing it online but could not find any such provision. We would thus, like to place an order for the same by way of this letter.
We have also enclosed a demand draft of the mentioned amount as per the given instructions. We would request you to send the order on our address within 3 days as has been promised on your company’s site.
Thanking you,

Apreza Purnama
4/71, North Lumbu 1B Road
Bekasi


3.   Complaint Letter

complaint letter, is normally written to deal with a problem situation when other attempts (i.e. phone contacts, e-mails, etc.) have failed to rectify the situation. The complaint letter formalizes a problem situation by putting it into writing and is usually the last resort to try to get a situation resolved.

·        Example

56 North Lumbu 1B Street
Bekasi
17116

Customer Service Manager
Lite-On Technology. Co., Ltd
Tokyo
27456

November 11th, 2014

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company on November 10th, 2014. I was visited by a representative of Lite-On Technology. Co., Ltd, Mr. Hiroshi, at my home on that day.

Mr. Hiroshi was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and consequently left a trail of dirt in the hallway. Mr. Hiroshi then proceeded to present a range of products to me that I had specifically told his assistant by telephone I was not interested in. I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything.

I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Hiroshi to show up. My impression of Lite-On Technology. Co., Ltd has been tarnished, and I am now concerned about how my existing business is being managed by your firm. Furthermore, Mr. Hiroshi's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional carpet cleaner.

I trust this is not the way Lite-On Technology. Co., Ltd wishes to conduct business with valued customers—I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Yours faithfully,



Apreza Purnama

4.   Application Letter

Application letter is a written one-page letter that accompanies a resume and other requested documentation in application for a job or academic program.

·        Example

Apreza Purnama
71 North Lumbu 1B
Bekasi, ID 17116
021-8240-7759
uprest_zaa@yahoo.com
November 11th, 2014
George Gilhooley
Times Union
87 Delaware Road
Hatfield, CA 08065
Dear Mr. Gilhooley,
I am writing to apply for the programmer position advertised in the Times Union. As requested, I am enclosing a completed job application, my certification, my resume and three references.
The opportunity presented in this listing is very interesting, and I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:
·         I have successfully designed, developed, and supported live use applications
·         I strive for continued excellence
·         I provide exceptional contributions to customer service for all customers
With a BS degree in Computer Programming, I have a full understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed.
Please see my resume for additional information on my experience.
I can be reached anytime via email at uprest_zaa@yahoo.com or my cell phone, 021-8240-7759.
Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
Sincerely,
Apreza Purnama
5.   Memo

Memo is a note, document or other communication that helps the memory by recording events or observations on a topic, such as may be used in a business office.

·         Example

MEMO

To:
Katherine Chu, Regional Manager
From:
Apreza Purnama, Sales
Date:
11 November 2014
Subject:
Notification of My Resignation

I am writing to inform you of my intention to resign from G & S Holdings.

I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career.

I feel now that it is time to further develop my knowledge and skills base in a different environment.

I would like to leave, if possible, in a month's time on Saturday, 13 December. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company.

Once again, thank you for your support.

Source:
http://www2.elc.polyu.edu.hk/cill/eiw/memos.htm

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